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About Us

About

The deepest in-app chat Platform anymore

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MISSION

To provide innovative solutions through which businesses can effectively communicate with their clients through means of texting.

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VISION

Our vision is to create an eco-system where consumers can easily and instantly communicate with businesses and businesses in turn, can promptly cater to the... Read more

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BACKGROUND

CipherDigi is a communication solutions platform that aims to provide enterprise-level tools that would assist businesses to communicate with their customers.

Services

CipherDigi’s messaging API platform provides

services

SMS

We aim to strategically target the communication needs of businesses with our range of dynamic ommunication solutions. CipherDigi’s messaging API platform

SMS

provides premium and comprehensive SMS services through which businesses can communicate with their customers in a more casual manner, thereby nurturing a more personal relationship with their customers.

SMS services provided by CipherDigi:
  • OTP & Transactional
  • Promotional
  • Short/Long Code
  • 2-Way Messaging
  • Campaign Manager
  • API Based Messaging
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Voice

Our voicebot is an AI-powered conversational service that understands, analyses, and interprets natural human language to provide your customers with

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quick query resolutions. With our voicebot feature, we aim to eliminate redundancy in your customer services operations. Our voicebot will automate the bulk of your repetitive incoming queries that require a simple and straightforward resolution. Thus, relieving your customer care executives of repetitive tasks, and optimizing your query resolution process

Features of CipherDigi's voice bot:
  • Using text-to-speech algorithms
  • Automated funconing on predetermined parameters
  • Catering to Dynamic customer behaviour using AI & ML
  • Voice-based command prompt
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IVR

With our IVR calling service, we aim to exponentially increase the customer service efficiency of your business by automating inbound calls. Our IVR calling service allows your business to

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instantly interact with your customers through pre-recorded voice messages and keypad inputs, without having to wait for a customer service executive to get on the line. With the help of this service, you can expedite the customer query resolution process by delegating the simple queries, leaving your executive to deal with the complex ones.

CipherDigi's IVR System provides:
  • 24x7 Customer Support
  • Self-Service Acons
  • Intelligent Call Roung
  • Seamless Automaon
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Email

CipherDigi’s bulk emailing service allows businesses to instantly send relevant emails to a wide group of people and monitor the real-time performance of those emails. Businesses can now track

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and tweak their emailing strategy accordingly to obtain the best results. With the help of this service, businesses can create and nurture loyalty in a large group of people by effectively targeting them with relevant and personalized bulk emails.

CipherDigi's Email campaign provides:
  • Easily Create & Edit Email Templates
  • Monitor email performance in real-me
  • Boost engagement with mobile-opmized templates
  • Ensure email segmentaon and personalizaon
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Whatsapp

CipherDigi’s WhatsApp messaging service provides businesses with a seamless way to connect with their customers. With our chatbot, you can respond instantly to customer queries

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and provide personalized messages, such as discounts, alerts, and reminders. By showing you care about their needs and pain points, our service helps trigger loyalty and repeat business. Our customizable and user-friendly platform is designed to meet the needs of businesses of all sizes. Sign up now to transform the way you engage with your customers.

CipherDigi's Whatsapp campaign provides:
  • Instant customer support and response.
  • Personalized messages and promotions.
  • Back-in-stock alerts and reminders.
  • Customizable and user-friendly platform.

Industries

Enhance customer engagements seamlessly

Connect with your customers on a personal level by starting casual conversations with the help of our our user-friendly communication solutions

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Banking & Finance
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Education
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Healthcare
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E-commerce
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Stock Broking Companies
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Real Estate
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Travel & Tourism
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Web CRM & ERP Technology
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NGOs & Social Enterprises
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Media & Entertainment
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Food & Beverage
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Beauty Services
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Placement & Consultancy
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Auto Industry & Dealerships
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Consumer Durables
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Government and Public Utilities
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Courier, Logistics & Transport
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Agencies
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Hospitality
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Advertising and Event Management
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Insurance
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Retail
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API Docs.

Easy-to-use, Powerful API

  • Good interface design
  • Multi-language SDK support, out-of-the-box.
  • Global multi-region deployment, 100,000 pieces per second
  • Real machine + real-time dual monitoring, SLA 99.995%

Contact Us

Any question or remark? Just write us a message!

Let's talk

To request a quote or want to meet up for coffee, contact us directly or fill out the form and we will get back to you promptly.

Plot-42, Relipay House, DLF Industrial area, Kirti Nagar, New Delhi-110015